Privacy Policy

Effective: November 28, 2020

Data Collection

We receive, collect and store any information you enter on our website,, or provide us in any other way. In addition, we use platforms and features from, Google Analytics, Google Ads, and Facebook to inform and improve our website functionality. These features use cookies and other tracking technologies (like pixels) to track and aggregate data. With this information, the platforms may serve ads to you based on past visits to our website, such that an advertising partner may retarget you and display an advertisement for our website. Information collected in this vein may include the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We use the aforementioned software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Google provides various opt-out options that you can choose to use, such as the Google Analytics Opt-out Browser Add-on.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address, in addition to payment details, comments, feedback, product reviews, recommendations, and similar. Such personal information will be used for the specific reasons stated below only.

Data use and Concerns

We will use information you voluntarily provide us to directly contact you via email, mail, phone, or other form of contact you specify. 

We may use such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages, including specials, new products, or new services;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

We do not sell your personal information for payment or discount. We use certain advertising cookies for online targeted marketing and its effectiveness measurement.  Such joint marketing or analytics may be deemed as a “sale" under the CCPA if such disclosure is for any valuable consideration.


You can opt-out from online, interest-based and targeted advertising by adjusting your cookie preferences for and clicking the "Do Not Sell My Personal Information" link in the website footer. Your cookie preferences are associated with the browser that you use to set those preferences. If you clear cookies on your browser after opt-out, your browser will no longer remember your preference, and you will need to reset your preference. It will not opt you out of the use of previously collected and shared personal information or all interest-based advertising.


You may opt-out of any future contacts from our company at any time. You can do the following at any time by contacting us via email at holly[at]hellojohi[dot]com.

  • See what data we have about you (if any).

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

​We take precautions to protect your information. Our company website is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. We also protect your information offline. Members or employees who need the information to perform a specific job (for example, billing, shipping, or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. This policy is posted so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you feel that we are not abiding by this privacy policy, please contact us via email at holly[at]hellojohi[dot]com or send us mail to 216E Mt Hermon Rd #301, Scotts Valley, CA 95066. 



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216E Mt Hermon Rd #301

Scotts Valley, CA 95066


Hawai'i inquiries: 808.868.9863

California inquiries: 650.799.9055

© 2018-2020 JOHI LLC